Terms & Conditions

Terms & Conditions

These Terms & Conditions apply to all bookings made with Alan’s Wedding Hire. By placing a booking with us, you agree to the following terms.

1. Booking Deposits

All booking deposits are strictly non-refundable. A deposit is required to secure your date and confirms your booking. If you choose to cancel your booking for any reason, the deposit paid will not be returned.

2. Cancellations

Any items cancelled will incur a 50% charge of the total hire fee for those items. This applies where insufficient notice is given at the time of cancellation.

In the event of a cancellation, the following charges apply:

  • Booking deposit: Non-refundable in all circumstances.
  • Cancellation with insufficient notice: 50% of the total hire fee for any cancelled items will be charged.

Any product cancelled up to 3 months before the wedding date incur a 50 percent product charge.

3. Changes to Bookings

If you need to make changes to your booking, please contact us as early as possible. Changes are subject to availability and may not always be possible.

4. Payment

The remaining balance of your hire fee is due prior to or on the date of your event, as agreed at the time of booking. Failure to pay the remaining balance may result in cancellation of your booking, and the deposit will not be refunded.

5. Damage

The client is responsible for any damage caused to hired equipment during the hire period. The cost of repair or replacement will be charged to the client where applicable.

6. Force Majeure

Alan’s Wedding Hire will not be held liable for failure to fulfil bookings due to circumstances beyond our reasonable control, including but not limited to severe weather, illness, or other unforeseen events. In such cases, we will endeavour to offer an alternative date where possible.

7. Contact

If you have any questions about these Terms & Conditions, please do not hesitate to get in touch via our Contact page.

Last updated: April 2026